the technical author?
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When
should you call in
the technical author? |
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| What
does a technical author do?
The work of a technical author The most important person: the reader What should you look for in a technical author? When should you call in the technical author? Why do you need a technical author? What does a technical author need? What if you can't afford a technical author? |
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The answer
is: as early as possible.
If the technical author is writing user documentation, in particular, he or she can give valuable feedback on the user interface. Consider retaining the technical author on a part-time basis from the earliest stages of a project, and involve him or her in the planning and specification of a product or service. In fact, it may be a good idea to write the user manual before doing anything else! Once you are happy with the product that is described in the user manual, then you can enter the specification, design and implementation phases. |
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This
is version 2, November 2002.
Copyright © 1999-2002 Richard
Burnham and
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