Not only technical writing

Your technical author is a business process analyst too: interviewing the people who do the job, describing the processes in clear steps and flowcharts, and highlighting where processes can be improved.

Wise Words can document your business processes and procedures, write policies and create or update company manuals.

Recent work includes:

• Policy and procedure documents for a new IT department in a reinsurance company in the City of London

• Quality, environmental and safety procedures relating to ISO standards in vegetation control

• Policies and procedures for a voluntary organisation

• Procedures for assembly of and modifications to electronic boards

• Correspondence handling procedures for a government department

That’s in addition to the full range of work in technical documentation, specifications, user manuals and training materials.

Wise Words is itself working towards ISO 9001.

Contact us for a discussion of your requirements, and an estimate.

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